Frequently Asked Questions
Everything you need to know about your Abyss order.
How long does shipping take?
Standard domestic shipping takes 3-5 business days. International orders typically arrive within 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5 business days of receipt.
How do I determine my size?
Each product page features a detailed size guide. If you are between sizes, we recommend sizing up for our tailored fits or sticking to your true size for oversized items.
Are your materials sustainably sourced?
Abyss is committed to ethical fashion. We use organic cotton and recycled synthetics wherever possible to minimize our environmental footprint.
Can I track my order?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options via Klarna and Afterpay.